Showing posts with label tourism technology. Show all posts
Showing posts with label tourism technology. Show all posts

Thursday, 30 January 2014

Mobile Application: mTrip Business



Mobile Application: mTrip Business

mTrip app is a company selling some applications for DMO’s, tourism boards, travel agencies and tour operators, in order to develop tourism industry (business and leisure) and promote a destination. It could be done for a country, a city or even small places such as bays, any places who want to surf on the increasing numbers of new technology users.  Recently created, mTrip has been downloaded already 2.5 million times since its creation. This mobile app can be used by all smart phones customer. Even this company sells its product to professional; the main users of the app will be the tourists. It will be very interesting and essential for anyone who wants to enjoy and create their travel experiences.

Benefits for DMOs:

  • Offer to visitors a personal guide (no need connection to check information, 9 languages available, travelers review available, …)

  • Promotion the destination with high level of visibility (could be share on Facebook, to build stronger relationship with the customer, custom branding, …)

  • Generate revenue (by advertisements, coupons and vouchers, …)

  • Feedback (visitors’ recommendations and statistics due to numbers of clicks)

Benefits for tourists:

  •         100% offline connection

  •          Easy access

  •          Goods information
  •          Vouchers are provided

This society proposes customized apps for any destinations. However, as it has just been created, there are not many destinations provided but some famous destinations such as Tahiti, Phangan, Dominican Republic or Mygaytrip (gay organism). 

At the same time, others companies provide the same service as we can see for the app launched by Australia (http://www.tourism.wa.gov.au/marketing/Marketing_activities/Pages/The_Experience_WA_Smartphone_App.aspx). 

Obviously, this kind of travel applications is increasing due to the rise of smart phones users. All destinations or cities should offer their own travel apps and most importantly make potential customers aware of it. There exist different communications channels like internet, social medias or also in tourism agency or tourism office. This is a real opportunity for destinations to be known and to create a real relationship with their customers and increase their loyalties. Speaking as one of the generation Y folks, IT in general fully answers to our life styles of convenience and fast. That’s why we really think that anyone who travels must download this application. However, communication face to face with local people would probably the best way to enjoy 100% your trip.

Marion & Rosie


Picture Source : www.freedigitalphotos.net

Sunday, 24 February 2013

Tell me who are your friends, I'll tell you where you go...



In partnership with the Dutch company "Code d'Azur" specialized in web marketing, KLM has launched a concept offering  travelers to think about their own travel maps (the mustsee map), to get help from their friends via social networks and finally receive the map by paper support for free at home.

First, the traveler must choose the city where he wants to go and the name of the customized map. Once this is done, you can directly add places to visit, hotels, restaurants, museums, complex nights, ect ...

The map is a Google Maps database and all information on the map are provided by Google Local +. From the moment the place or business you are looking for is listed on Google, you'll have no trouble at the track on the electronic map.





The real innovation of the concept regards the interactivity for users like  trip advisor or other online travel website. In fact, the user may request his private or professional network such as friends, family or colleagues for help in planning the trip. Contacts can then add their comments and suggestions directly to the electronic map.

Despite an innovative concept, we still cannot detect the added value of this electronic tool compared to simple comments from friends on Facebook or Twitter. Indeed, If the user is already very active on social media, it can be interesting to collect several ideas and trips. However, in the opposite, if the user is not really active the result would not be efficient. In addition, sending  multiply letters for custom maps can become an expensive option for KLM and especially if such investment does not result in the purchase of plane ticket via this company!

The Web 2.0 has not finished surprising us !




Written by Challier Clara & Boulhadid Mohamed Emir

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