Saturday 31 March 2012

How to make virtual meetings effective

The world is better connected. Many companies have oversea offices as they need the market shares all over the world. Transportation costs and travel hassles make virtual meetings ideal options for companies. The development of technology makes it possible today.

However, as we are just beginning, there is some problems occur such as connection crash. So how we can make virtual meetings more effective?


Before the Meeting

  • Make small meetings: no more than twelve
  • Keep the same people in small groups for every time: build community can make people feel more comfortable to share ideas and thoughts.
  • Contact attendees before the meeting makes connection start earlier.
  • Create photos groups to show the attendees of the group


At the Beginning of a Virtual Meeting

  • Have the photos on the webinar screen: ask attendees to set
  • Always begin speak with notifying names. e.g.: “This is Jim, I agree that…”
  • Provide time for check in at the beginning. Check everyone’s voices and a friendly atmosphere.
  • Respect the time: don’t call early or late

During a Virtual Meeting

  • More than informing: don’t just share slides. Different goals for virtual meetings: Problems solve, Make decisions, Generate ideas
  • Make it more feasible: virtual meeting is not a good occasion to do presentations
  • Send an article or report ahead for discussion topic.
  • Keep the presentation short if you really need one.
  • Keep a list of participants and check the names when someone speaks.

Near the Meeting End

  • Create a “to-do list” during the meeting and read it before the meeting ends.
  • Check with each member: what they gain and tasks they need to do after the meeting

After the Meeting

  • Summarize the call and send everyone the meeting minute.
  • Send the to-do list to everyone.

Source:
Dixon, N. (2012). Tips for Making Virtual Meetings Effective. Retrieved from

Europe's largest free wi-fi zone set for London following 'landmark' O2 deal


  Free wifi in London streets ?!

London, the 18th most expensive city in the world is going to set the largest free wireless hub in Europe! Where about? More precisely in Central London in the boroughs of Chelsea, Kensington and also in Westminster, the area where you can find famous landmarks like Buckingham Palace, Westminster abbey, Westminster Palace… and this at no expense to the councils, to taxpayers and to the visitors.

The councils opted for this plan to make London visitors live their best experience in the capital of England. Also, businesses located in these boroughs will be able to take advantage of it.
The network provided by the operator O2 has started to be set on street furniture in January.

Coffee shops like Starbucks or even fast food restaurants are currently offering free wifi through BT Openzone or The Cloud, but London councils want to give the opportunity to get the Internet in the street for free; there will now be no need to go get a coffee or meal to be able to use a ‘free’ connection.

This plan isn’t at random as it comes at a very important year for London.
Indeed, the capital of England will be celebrating the Queen’s Diamond Jubilee and the Olympic Games, and it is expecting to welcome millions of tourists.

Free wifi = Enabling visitors to promote instantaneously London as a destination through social networking sites?

       
                                                 Image: CNET UK

To us students, it seems that Internet has become a necessity and social media has a part to play in this need. Without making any generality, more and more Internet users have a facebook or twitter account, and very often the first thing we do when we get online, is to check our profile to see if we have any ‘likes’ ‘comments’ ‘messages’ ‘friend request’ or what is happening for friends who are abroad etc.

Considering this fact and the growing use of social media and apps such as Pinterest (a pinboard-style social photo sharing website), we can imagine that the visitors being in London for the Olympics Games will share their trip, experience, on their blogs, facebook or twitter accounts… 
So for us, it seems that free wifi in London streets will enhance the promotion of the destination.

But as we are experienced with Internet low signals in public places, will this ‘street network’ handle so many connections at the same time?

We will get the answer to that question in July :)


By Jennifer & William

Keywords: Free wifi, Internet, London, Olympic Games, Social Media. 

Retrieved from the article 'Europe's largest free wi-fi zone set for London following 'landmark' O2 deal' (James Richard, Metro UK, 01/06/12)



 

Facebook Timeline For Brands: It’s About Storytelling


February 2004, Facebook, a social networking service and website was born. 8 years later, the new Facebook timeline is launched, a new timeline that will revolutionize the brand marketing world.

Timeline is conducive to larger photographs and videos. What's more, the Timeline user interface is starting to behave more like a website, by offering more control over the look and feel of content. The new format helps brands become more storytellers and extends the reach of those stories to more customers and prospects.




Check out Facebook's introduction for the Timeline brand pages in the video below.
WATCH:

A featured post on Cote d'Azur Tourisme Timeline-enabled Facebook page:


we assisted to a huge stream of pictures, meaningless posts and comments from random people, during the first years of its life, Facebook now offers the possibilities to share so much more than a few photos between peers.

This article focuses on those possibilities for Brands; beyond the fact the new timeline provides an appealing interface, with ergonomic navigation patterns much better than the old, traditional “wall”, it is also a great way to engage and interact differently, deeply with customers. This “new” type of communication is called Storytelling.

Stories will enable customers to discover a brand in another way, to know about its origins, its primary purpose, how it evolved. The history of a brand can sometimes be surprising, like for example Coca Cola which was first invented to cure headaches. This element of surprise will arouse interest from the customer.

However, stories need to be told with the right words and using specific tools, like apps designed to create experience, share stories and allow the customer to interact, to engage with the brand in a new entertaining way.

More than choosing the right words and using the right tools, marketers need to choose the right stories. Not every story is worth telling. A good story will retain customer’s attention, will be amplified when this customer engage with the brand and tell other people about the story. New technologies and the development of mobile marketing enable an even greater reach.

While texts all look the same, pictures are more easily differentiable, they have different shapes, colors, sizes, they will stick to the customer’s mind. A picture will catch their eyes. A picture associated with the right word(s) or text will be remembered.

Last important point, it is crucial to work in a team. Collaboration is the key if an organization wants to tell successful stories, retain and acquire new customers.  A single person cannot plan the message, choose the pictures, design the stories, etc. Several brains working together are always better than one.

Not all the companies are happy about the new format. Some of them are having some problems with their customers because of the switch of Timeline. "I think there is some pain that is going to happen, but you have to look at it from the overall perspective. I think it is a positive for most companies," said Michael Fauscette, an analyst with the research group IDC who follows social networks. In our opinions, the new format gives companies a greater capability to promote their brand, and to really brand their pages and make them stand out.

Ultimately, the new brand pages will force companies to focus more on user engagement as they develop their Facebook strategy. It is not a big deal if a company Facebook page has 50,000 likes or 5,000 likes, what matters is the amount of engagement. The new challenge from the change is that companies will have a tough time forcing people to like their pages, and will have to focus more on engagement. 


Keywords: Facebook, Timeline, Branding, Business using Facebook Timeline, Technology news 
Writes: France, Miki

Five Technologies that revolutionize Event Industry




Nowadays, Technologies’ demand and offer is increasingly growing everyday. They are evolving fast. Changing everyday, it improves human communication. It becomes an unavoidable useful tool that leads to incredible experiences in all kind of industry, no exception with the event sector. Indeed, this sector faces a real revolution thanks to new technologies. In this article, five of them already developed or in process are described along with their main assets.


-       Sixth sense Augmented Reality, MIT
Augmented reality is an application used on Smart phones or tablet. It is a vision of real-world environment whose elements are augmented by computer-generated inputs (i.e. sound, video) in live. Basically, it is a view of reality through a camera that is modified by a system in real time. This technology allows the user to get information about its surrounding area. IT combines visual and three dimensions with virtual data. More and more companies are developing these applications in order to provide information like maps, landmarks or people. Currently some researches are developing a new AR application for the event industry that would permit to interpret attendees, products, speakers or conferences subjects instantaneously. In a long-term run, the idea is even to create versions like heads-up displays built into eyeglasses.

-       PROM Audience Measurement System, Samsung


The brand Samsung has developed a technology that determines its audience gender, ethnicity and emotional reactions to commercials displayed on an interactive screen thanks to camera and facial recognition software. From there, the systems adapt the advertisements based on the watchers reactions. This new technology if adapted for event purposes could revolutionize the industry. For example, it could be used for products demonstrations or to showcase the most relevant products according to the audience physical reactions or their demographics.

-       Interactive V-OSK, Kaon Interactive


Kaon Interactive has recently developed a new technology named V-OSK. Used by sales and marketing teams in order to present and demonstrate new products characteristics and advantages, its purpose is to create high definition, three-dimensional product models. It allows interaction between the user and a virtual product, process or solution. In many cases, this new technology represents a revolution. Indeed, it allows displaying products that would be too large or heavy and to examine them easily in every angles without needing to transport it. It can be used for exhibition (i.e motors in the automobile industry), in corporate lobbies, museums, tradeshows, etc. It permits to make direct or indirect economies (less need of floorspace, shipping, etc.)

-       RFID Solution, AllianceTech



RFID stand for Radio-Frequency Identification. It is used as a bar code or a magnetic strip on the back of credit cards for example that permits to provide a unique identifier for the given object. When scanned, it delivers all the identifying information stored. In the case of Event industry it is used since few years to track if attendees are sitting in breakout sessions or not for instance. However, the company AllainceTech managed to developed the use of this technology even more.  Indeed, organizers and their clients can now have access to multiple information such as attendance, surveys, booth and demonstration visits and durations, drive attendee networking, etc.

-       Hypersonic Sound

One well-known problem when attending to events is extraneous sounds. Indeed, everyone who has once attend events whether professional or leisure conferences, have experienced the problem of noise pollution when listening to a speaker. This can be due to product demonstration, attendees’ conversations, problems with the speakers, booth theatre, layout of the room, echo, etc. In order to solve this problem, a new technology has been developed. Indeed, it allows to deliver the sound exactly to the ears of the specific attendee targeted. If the demonstration is just aimed to be heard by certain attendees, people seating next to them won’t be able to listen.



Sources:
Youtube videos: 

Article: http://www.experientialmarketing20.com/2010/02/15/six-technologies-for-events-that-will-rock-your-world/


With iTravel, Apple could strike travelers a blow


Apple filed a patent application for a project called iTravel, a software able to manage all aspects of a trip from an iPhone or an Ipad: booking flights, check-in at the airport, the identification of luggage, car rental, room rental, train travel, etc.
Source: Tourmag.com
Once on site, the application will bring the user with a complete city guide of the destination and information on points of interest such as restaurants, shops, places to visitiTravel would allow the control of some domestic hotel appliances such as room temperature, power of the air conditioning, lighting, call room service etc... 

This application using RFID features is expected to be launched not before the release of an NFC-enabled iPhone 5 or iPad 3."  

In conclusion, Apple would consider proposing a "multipass" facilitating travel.

In our opinion, it is good news for travelers who lose valuable time at different stages of all these steps and accumulate the several airlines and hotel chains apps. iTravel would offer them flexibility, time savings and peace of mind. The main question is whether iTravel will be compatible with the airline, cruise, cars, and hotel systems. If Apple gets to overcome this barrier, we can expect first this application would be a veritable success because of the service offered to the traveling community and second, we can probably expect a small revolution in the way we travel that will reinforces once again, the strong brand image of Apple.

Boumal, C. (2012, January 10). Avec iTravel, Apple pourrait frapper un grand coup chez les voyageurs . Retrieved from Tourmag: http://www.tourmag.com/Avec-iTravel-Apple-pourrait-frapper-un-grand-coup-chez-les-voyageurs_a49097.html