How new technologies revolutionize the hotel rooms
Since many years,
we are facing an intense industrial revolution: the evolution of the new technologies.
Today, thanks to our advanced technology, many industries are able to offer a wide
range of new services and products to customers that are increasingly
demanding.
Technological
innovation in the tourism sector does indeed have its place. Indeed, in an
increasingly competitive market as today, innovation is no longer an option,
but an obligation to survive in front of market forces. Many tourism actors are
using new technologies to diversify from their competitors, each one in his own
way. Here we are going to focus on the hospitality industry, especially how
hotels implemented new technologies in order to improve room modernity.
Keyless Entry
How many of you
have ever been locked outside their hotel room because they have lost the key
or simply forgotten it inside the room? This will probably never happen again
with the new Keyless Entry system. Basically and as simple as it seems, you
will only need your smartphone as your hotel room key. The idea has first seen
the light in the Starwood’s Hotel but seems to develop quickly. More and more
hotels are expected to switch to app-based entry systems soon.
Imagine you need one more towel, one shampoo or even just one bottle of water? But you just came in your room, lay on the bed and just chilling in front of your mirror television.. Clearly, you don’t want to go down at the reception to ask for these stuff. Thanks to your mobile device, you just have to text the staff and all you need is going straight to you without moving. So cool!
Mirror television
That is a real new trend in luxury hotels, which can already enjoy this new technology. Watch the TV while taking your shower, being in the sauna or the swimming pool, what could be more fun?
Streaming devices
to TV
At many hotels, guests can now stream their computers, phones or
tablets directly to the large and high definition televisions in their rooms. This
allows guests to work on these screens and make their work session more
pleasant. They can also use them to watch content via streaming services and
enjoy their movie or series. With this kind of technology guest can also plug
devices into clocks or speakers to play music.
Smart lighting
This one involves using a
guest's personal device. The guest can use an app on a smartphone to dim the
lights in their room remotely. This can be very useful for those who are
planning a romantic gateway. It exists also light sensors that turn on when a guest
enters a room and turn off when the room has gone a while without any motion.
Some hotels have robots performing jobs done by staff such as making standard room deliveries. They just need to put in a request for service via an app like more towels and the robot will deliver what they need to the room. When he arrives, guests are alerted by a phone call and treated to an adorable robot dance.
The guest experience
is what hotelier are most focusing on. All those new systems and technologies contribute
therefore to the satisfaction of their precious clients. Luxury hotels are glad
of already having some of these features and hence keep their image as the best
service quality hotels in our view. To follow the lead and keep competing with
the big brand hotels, the smaller one should invest in In-room Technology.
Above all, most of them are not very costly.
Even if those new
trends seems to target first the new generation who feel comfortable with the
new technology, the system and features installed in the room are very simple
and can thus please everyone.
Sarah Forni, Claire Santandrea
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