Technology applied in Museum

Key words: Museum, technology, QR code, iBeacon, VR, AR, Gesture control

Nowadays, technology has already ubiquitous around peoples’ life in the field of tourism industry, such as airport, hotel, restaurant, etc. But what we want to mention is that the role of the technology application in Museum.

Just a few days before, we visited a museum, were amazing by the application of the advanced  technology, the interactive between museum and the customer. Like QR code system, Gesture control system, Mobile application, etc. Another example, like the Brooklyn Museum, they use iBeacon technology to build a connection between customers and experts, to let customers not only just see the exhibitions, the paintings, the descriptions, in case of the customers who what to know more. Also the application of AR and VR technology in other museums.

Meanwhile, at the same time, there are also a lot of debates about the application of technology in museum.

Cons:

   Distraction: the museum is a place which represent science and history evolution, as customers, they should respect the environment of the museum, if there are so many activities, like Gesture control system, QR code technology, it will distract their attention, maybe also disturb others.

   Reality VS Virtual: customers would like to feel the real things, the retaining objects from the ancestors or the famous writers, artist. If all the things can be exhibited by VR and AR, in this way, customers can enjoy it at their home, why they should visit museums.

Pros:

   Attract more young generations: Until now, most of the customers are old people, they have a stronger interest of history and cultural than younger, so if museums can add advanced technology, which can reduce the gap with younger.

   Improve the customer experience: customers can not only see the appearance in the museum, they can experience and learn more than that.

In a conclusion, even there are many debates within this topic, which is a good signal to let museums can realize some innovation and creation, to maximum its value. We can not give a definition that technology is good or bad for museum, to some extent, technology can help museum to make it more acceptable and alive for visitors, but in essence, the most important is that the changing and innovation of museum itself.