Future
trends in the travel industry definitely rhyme with technology. Indeed, as
Diane Evans points it out on her article “Paperless travel only eight years
away” technology will re-think the current way of travelling. Fingerprint
boarding passes and eye-scanning passport could make the old fashion way of
queuing through customs obsolete. However, is the environment ready for such a
change? Will it affect customers’ feeling of safety and security?
Long Range Fingerprint Scanner (AIRprint™)
© 2011 Advanced Optical Systems, Inc, http://www.aos-inc.com/index.php/products/airprint |
The
long-range fingerprint scanner AIRprint™ is a concept developed by Advanced
Optical System, Inc for rapid, long-range collection of fingerprints. The
device can capture up to 6.5 feet away in less than five seconds. Used in the
travel industry this device will allow customer to use fingerprints as a
passing board. However, in terms in security will this device be efficient? The
advantage of such a device will decrease the waiting time and boarding should
be running more smoothly. One of the disadvantages is that each individual has
different fingerprints which make you unique. Nevertheless, every single object
you touch is signed by your fingerprints. Which make it easy to recognize.
Knowing that technology can recognize fingerprints from a long range distance
there is no doubt that technology could also be reproduced on a 3D printer. This
threat is probably similar of faking passports nowadays. Communication will play
a key role in the development of such device in order to avoid fear for
travellers.
The Eye-scanning Passport (IRIS example,
Heathrow Airport)
Iris
Recognition Immigration System (IRIS) is replacing customs in Heathrow airport
for customers that enrolled. IRIS allows passengers to walk through an airport,
board a plane and enter another country without ever having to physically go
through a single security or border control checkpoint. However, some consumers
are reluctant to these new technologies and share their concerns. American
traveller, online forum said: “The idea
that my details (identity) would be stored in a cloud somewhere, accessible to
any major bank, government, corporation, or, in the worst case, hacker, does
not make me rest easy at night. The money I earn and my passport are two of the
most important external ‘things’ outside of my physical body. Without these
things, my experience of ‘freedom’ as an adult, and individual is limited.”
What
is definite is that travelling in the future will not be the same as today but
the real question is to what extend consumer will be keen on using technology?
Maria
Hunova & Sylvain Sevenier
Key
Words: Technology, Future, Paperless Travel, Airport
Diane
Evans. (2012). Paperless Travel only Eight Years Away. Retrieved on March 20,
2012, from
www.travelmole.com/news_feature.php?news_id=1150975&c=setreg®ion=2
Amadeus
IT Group SA. (2012). From Chaos to collaboration; How transformative
technologies will herald a new era in travel. 2DML12/ 03762
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