Today it
has become really easy to find a hotel or a last-minute restaurant for your
clients; open your Wiidii app and ask him directly “Wiidii, where could I find
the perfect Japanese restaurant for lunch with 4 of my clients close to my
location?” and Wiidii will tell you where to go! You can just deliver your
inside laziness, Wiidii will do everything for you…
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| Your hybrid assistant |
It was
created in 2004 by REVEXO C which is already specialized in concierge services:
it is a way to be always closer to the clients as they only have to open their
smartphones, click on the app and their personal assistant shows up! Wiidii
defines itself as a “hybrid assistant” as it is a mix of human and machine
intelligence: the machine fulfils the request of the client but a real person
is there to help in case of complicated request or just to check that the job
is done well. Wiidii can do anything for you; from booking a hotel to reminding
you of your grandma’s birthday; almost anything can be done. But it also
enables you to save your precious documents while traveling: passports,
boarding passes, driver’s licence, … you can travel safely.
Unfortunately,
for now the service is only available for the business travellers but it plans
to be able to serve leisure travellers in a near future as well.
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There are
pros and cons for such an app. It is useful because it enables people to get
services immediately and this can be particularly advantageous when people are
in a rush (for example they have to find a restaurant as soon as possible
because they are with important people and the one chosen is exceptionally
closed); they just have to say a couple of words and their wish is fulfilled.
But is this particularly good? Being able to get whatever we want whenever we
want, counting the seconds we need to get it? This is the problem of the whole
generation: thanks to IT we are able to get information very quickly but at the
same time, we become more and more demanding (and we are already much more
demanding than previous generations). Such apps never stop to develop in order
to satisfy the client by the minute. Because of this instantaneous system,
achievements we make sometimes have less value than they used to; because
everything we want, we can get it through IT in a couple of seconds, of minutes
or of days (in case of a delivery).
Wiidii is
of course not responsible for such a system but apps like this one continue to
favour it.
References:
http://blog-etourisme.com/actualite/application-conciergerie-wiidii-et10-4482
http://www.wiidii.fr/
