Tuesday, 17 March 2015

A new way for booking flights: Opal app












Source: OneTravel
 
           Created and settled by the online booking travel website OneTravel, Opal is a voice-activated travel agent allowing travelers to book flights in an easy way. It will not only help travelers to book their flight quickly as it will interact with and guide them through the process of booking, but also allow them to do it from a mobile phone. This company is the first one to propose this service, and as we are more and more connected, this app perfectly fits our society trends.
 
            The process is simple, the users say through their mobile device’s built-in microphone that they want to book a flight from a city to another city, and the app asks them the missing information such as: city of departure, destination, departure and return dates etc. and begin the research. Thanks to the interaction app, it is easier for the user to select all the criteria required instead of looking for them on traditional websites. The app proposes more than 450 airlines, find the best offers available, and thanks to its advanced travel-specific vocabulary it understands acronyms, knows the different airports of a specific destination etc.
 
            Travelers can book their flight through the application, on the website or call the travel agents. Thanks to technology development, travelers get access to information really easily and can book flights, and make reservations quicker than before. The company plans to extend its app for hotel booking through the voice-activated travel agent. But to develop the app, the company firstly needs to get feedbacks from users to make the app better and then extend its activities.
 
            This app is a way for travelers to book a flight in an easier way, compared with the traditional booking flight websites. It is easy to use thanks to the interaction with the voice-activated travel agent and it makes travelers save time finding them offers the most adapted to their needs.
Marion Mortier & Marine Pelletier
 
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