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With almost 5 billion mobile phone users nowadays, the mobile technologies are growing rapidly worldwide. Thus, mobile internet access, WIFI access, 3G, Bluetooth and Near Field Communication are tools which expansion has been progressively changing the world's face. Therefore, as tourism activities adapt to people’s lifestyles, the level of innovation concerning tourism practices involving more and more mobile technologies has increased. Indeed, the diversity of tourism-related devices, smartphone applications and technology-based services has been widening rapidly. Tourism is then an industry in which mobile technological innovation has become essential. Nonetheless, the acquisition of T-Mobile USA by AT&T is not a good news for customers, including mobile users in tourism activities. Indeed, that deal will give the US company a leader position which means increased power.
However, it is well known that monopolies or reduced competition plays against the interests of consumers regarding prices. Then the position reached by AT&T via T-Mobile acquisition will necessarily modify the power relationship between the customers and the company and may cause the mobile network prices to rise. Therefore, even though the importance of mobile tourism has been growing for the last twenty years, its role is likely to decrease for profitability reasons in many tourism businesses in the next years. To conclude, by acquiring T-Mobile USA from Deutsche Telekom, AT&T will bring about a critical switch in the mobile industry.
Picture retrieved from: http://www.att.com
References:
http://www.digitaltrends.com/mobile/att-t-mobile-merger-7-biggest-changes-for-customers/
http://www.att.com/gen/press-room?pid=19358&cdvn=news&newsarticleid=31703&mapcode=corporatefinancial
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