Wednesday, 29 February 2012

The iPad and other tablets- how new technology revolutionizes the event industry

The mobile industry has changed the way how people are communicating, trading and doing businesses with each other. This industry constantly adapts to or triggers new trends in the market. It brought many innovations that (amongst others) facilitated traditional operations at Events and Trade shows. The time where attendees and exhibitors brought notepads and pens to the event has long gone. Even heavy notebooks have been left behind at offices in the last years as more convenient solutions appeared on the market.
The company Apple with it´ s innovative products such as the iPhone, the iPod and the iPad has contributed to the fast development of this industry.
The iPad for example enjoys great popularity in the event industry since its release in April 2010. A new version of it, the iPad3, is going to be released in only a week (March 7). Therefore we dedicate this month´s blog to the iPad and discuss its usefulness for the events industry.
As commonly known the iPad is a small tablet computer with a touch screen (24.5 cm). Compared to the iPhone no phone calls can be made with it but it has a larger screen with a high resolution (even double as high for the iPad3!) and thus offers great opportunities for event planners, speakers, visitors and other members of the industry. Its lightness invites users to take it with them wherever they go. The examples listed below explain in which way the iPad can facilitate operations in the events industry:
The problem
The solution
The conference program is being updated regularly. So it happens quite often that people print out the program on one day and have to throw it away the next day when it is already outdated. Considering the fact that it is a big document and will be thrown away after the event at latest one might consider it a waste of natural resources (wood, paper) and money. Besides, the conference program is quite heavy so that no one is keen on carrying it round during the event.
Attempts to solve this problem via the use of smart phones have been successful: Nowadays the conference program can be downloaded with the help of applications. However, the small screen of the iPhone limits its usefulness.
With the iPad you can not only get access to the conference program but you can also benefit from links (to handouts or  information about the speakers, issues, other events) and videos (of speeches and slides) (www.quickmobile.com)
Handouts and course notes help attendees to remember what they learned during the event. To preserve the environment, however, they are no longer used for events or are only distributed in form of a pdf.
With the iPad participants can download these handouts to their iPads before the event starts. During the events they can take notes with it and store or share the files. The annotation tool iAnnotate enables this function (http://www.ajidev.com/iannotate).
Those of you who have already conducted a survey know that it can be quite annoying to run around with a clipboard and a pen hunting for people who are willing to give their opinion. Usually a large pile of questionnaires has to be completed and some papers fall off your hand when you´re busy. Besides, it takes for ages until you put all the data onto your computer where it is finally processed and interpreted.
Clipboards and questionnaires can be replaced by the iPad. The screen is almost as big as an ordinary page of a questionnaire and you can conduct as many surveys as you want without having to deal with a large pile of paper. The data will be stored at the same time it is entered. With the appropriate software it can be analyzed right after the survey was conducted. (http://surveyanalytics.com)
In former times attendees were bound to the booth of the exhibitor to get information and see demonstrations no matter how crowded or uncomfortable it was.



Apart from that lead tracking (getting information about other participants) was less convenient. You had to queue up to get the barcode equipment and the barcode scanner was also bound to the relevant booth.
Using the iPad the attendees can profit from self- service information demos no matter where they are at the exhibition. As the light iPad can be carried around easily exhibitors can show their presentations to prospects independent of where they meet. An app can be downloaded to get further information independent of the location of the attendee. The same appears for the lead tracking: The exhibitors can download an app and type the badge number of the relevant prospect into the tablet to receive information about him/her. The screen of the iPad has an optimal size for this purpose and it can be used anywhere at the exhibition.
Exhibition guides are heavy and expensive documents that are often updated after they have been print out.
With the iPad and a relevant application people are able to find a certain exhibitor or a product category at the event just by entering a keyword into their iPad. Via the GPS function of the iPad they can find out where they are at the event and where they want to go next- to another booth or even to the neighborhood around the venue.

Another benefit of the iPad is (as we already know from the iPhone) that it can be used by delegates to post questions to speakers during their presentations. Using the iPad delegates can benefit from several applications of Web 2.0 as for example blogging, tweeting or other social networking.

In our opinion the iPad can indeed facilitate the work of event planners and attendees but there are also other alternatives on the market that should be considered. A tablet from another brand could be just as useful and might have other features but cost less. A tablet of the brand Samsung (Samsung Galaxy Note 10.1) for example allows the user to take notes with a special pen and thus might seem more appealing to some industry professionals. Besides, despite the many qualities of the iPad people still may prefer to use their smart phone for events as it is smaller and lighter. Other people may wish technology had never progressed and wish themselves back to former times where no system error could delete all their work in only one second.
What do you think?

Sources:
http://www.macwelt.de/artikel/_News/380433/das_kann_mit_ipad_3_kommen/1
Pictures: http://www.ipadshouse.com/apple-media-event-in-february-expected-to-introduce-the-ipad-3/
http://strobefun.blogspot.com/2010_10_01_archive.html

No comments:

Post a Comment