Information systems play a Key role in the Tourism Industry today. This Article gives a general overview of the relation between information systems and the tourism industry. This article was published by the European media library in Heidelberg, Germany.
This article is mainly research based and describes various surveys conducted in the field of information systems used in order to make the tourism systems smoother. The article describes how I.T has made it easier for tourists to get access to information about a particular destination. It sites examples of hotel information being easily available online or even other necessary information which makes travelling much easier for tourists.
This article is very much based on opinions of tourists themselves. It says that tourists who were surveyed had mixed opinion about the use of information technology. Some wanted to carry a mobile computer along with them for trips; on the other hand some were very much resistant to the use of technology while travelling.
A lot of other issues were also surveyed to which tourists had a varied opinion as well, but the general trend was that people are willing to use more and more technology wherever possible, especially information technology.
Source: Malaka, R., & Zipf, A.(2003). DEEP MAP Challenging IT research in the framework of a tourist information system, European Media Laboratory
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