Friday, 20 April 2012

We have not seen that hybrid events do translate to empty chairs


Erica St. Angel has a long experience in hybrid event planning as Vice President of Marketing at Sonic Fory, a company specialized in event webcasting. She is the author of the quote that opens our last blog entry where we will continue the debate about the future of events.
As she comments in an interview1, there is a big fear between event planners and conference organizers about cannibalization, namely that if an event is taken hybrid, no one will come.
An hybrid event happens when there is an event occurring at the same time for remote attendees and the ones that are on-site, which is possible thanks to online webcasting platforms that capture and deliver video lectures and conferences. It is not to be mistaken with virtual events, which happen when attendees are not physically in the same place at the same time.
When time and date of an event is set, it will not be convenient for everyone. The online version tries to serve those delegates and members who have time or budget constraints and cannot attend, and the service is considered an added value, according to Erica St. Angel. She states that “the interplay between both an onsite and an online audience watching a session, and also going back to watch a session again, will be core to how we increase the value of events beyond just those few days on site”.
Apart from this advantage, planners can benefit from hybrid events to engage customers with the brand long after the closing session, creating expectation and securing registrations for the next event. At the same time, it is a way to reach new audiences, build an online community and “have the option to increase revenue by selling live or on-demand access, or selling webcast sponsorship to exhibitors and partners”, according to Erica St. Angel.
This type of events are ruled by the same principles, and we have found an interesting video that explains how the hybrid environment is measurement-friendly, with real time information and insight to help drive future business decisions.
What are the incentives for on-site attendees?
Networking is the main question for most attendees, but there are other incentives like getting access to the conference archive, which gives more value to a registration fee. These materials can be used for certification and training. Moreover, attendees can interact and feed the conversation through social media, being part of a large community even days and weeks after the event.
In conclusion, face-to-face encounters seem really alive, though the introduction of an online version. Support materials on Internet not only help to promote the event to new members but they also increase loyalty between previous followers.
An example of a progressive hybrid event created with Sonic Foundry’s technology is Event Camp Europe (http://eventcamp.eu), held last September 2011 in the UK.


Posted by Vanessa Morales & Sabina Bartikova


Key words: hybrid event, webcasting, event planners, conference organizers

Source (text and photo): www.planetplanit.co.uk/eventiq-article-eceu.asp?
category=Event+Camp+Europe&serialnumber=472
Video: www.youtube.com/watch?v=XU9-trOpTgg&feature=relmfu




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