Thursday 31 January 2013

New technological tool for event planners: Everything in one place!


Our article is entitled “Freeman Launches New Technology Suite for Event Planners”. Matt Alderton has written it and it is an extract from the web site www.successfulmeetings.com. It dates back to September 11st, 2012.
Freeman is an event marketing and production company that has recently launched the FTS (Freeman technology suite). It is a technologic platform made to make easier the event planning process and enhances the on-site experience for exhibitors, event planners, and meeting managers, throughout six specific tools:

freemanco.com

- Freeman online: "offers access to important show information and a simple way to order products and services online, including two new features: copy to order and a proprietary interactive electrical grid."
- Concierge Elite: "a mobile application that brings the service desk to exhibitors and provides show management real-time visibility to move-in and move-out activities."
- Plan tour: "web-based tool to plan and identify locations where banners and signage may be displayed within facilities throughout North America."
- Exhibit planner: "an online collaboration tool that simplifies management of exhibit programs, properties and services."
- Presentation management: "streamlines the organization of electronic speaker materials at meetings, conferences and events,"
- Passport: "soon-to-be-released planning tool that brings together the former Champion's Client Command Center (C3) and Freeman's iPlanner+ to offer a cutting-edge customer collaboration tool."

These tools enable to make quicker the process, and facilitate it before, during, and after the event.
We understand that nowadays, event organizers and clients are looking for efficiency and performance. Everything has to be planned, and well coordinated between the different stakeholders at each step of the event planning process. Obviously we know that this facilitation will be possible thanks to new technologies. Therefore Freeman (which is initially an event company) has created a specialized entity for technologies and permit to gather all resources the attendees (at least) need, in one place.

This unity will allow the company to develop its activities on one hand, and to be competitive on the other hand. Indeed, Freeman company could be one of the first in its field by innovating. Throughout the previous tools, we can notice that Freeman Company has well identified the current needs. For example, the “concierge elite” brings updated information and makes aware attendees of what is occurring during the event. At the same time, the “presentation management” enables to organize and make clear the framework of the presentations in real time. All considering, we can guess that the trends in the event planning process is to be aware of what is happening, who is here, and to be efficient.

To go further, we can refocus the article by mentioning that it is even more important for companies to be at the edge of the new technologies in order to keep up with the economic and customer need changes. Indeed the new main challenges that the industry is facing is the development of the new technologies to replace some kind of “face to face” event and the change of generation of event attendees which we can call the generation Y. Indeed to face these challenges even planner need to stay at the edge of the new technologies and adapt their event to the next generation of customer that is more demanding for efficiency, innovation and entertainment.

To conclude, this article could be summarized by the following key words that describe what technologies are bringing in the event industry (according to the new expectations, needs):
-        - Rapidity
-       -  Information
-      -   Performance 
   
   For more information : http://www.successfulmeetings.com/Conference-News/Presentation-Solutions/Articles/Freeman-Launches-New-Technology-Suite-for-Event-Planners/




   Marine Castel and Johane Grosjean 

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