What about adopting a digital concierge for your hotel?

Concierges have always been sources of references on any kind of information required by clients of the hospitality industry, especially in luxurious establishments, 5 stars hotels and palaces. From giving little advices like recommendations on a restaurant to proceeding all kinds of bookings, concierges are providing a wide range of services that many hotels can not afford. Indeed, each concierge owns his personal database of contacts and the sharing of this knowledge represent a major cost for many hotels.

Ask-me Digital are touch screen digital experts proposing a solution to this problem: “Hotel Concierge System”. This software is a complete kiosk management system that allows hotels to keep their guests up to date with everything happening in the local area so as information of every local attractions: eateries, bars & clubs, museums, themed park and much more, in a few words everything needed to make their stay enjoyable. To do so, Ask-me Digital creates, edits and deploys the complete kiosk network from any Internet enabled computer. 

La Mon Hotel and Country Club, a 4 stars hotel in Belfast, Northern Ireland has already adopted the concept and saw Ask-me Digital deploying its touch screen concierge and in house digital signage system. Since then, their guests are enjoying an access to all the information 24h/7 on the city of Belfast from the kiosk but not only. Indeed the company has also launched a mobile application available on smartphones so as on any kind of tablet (iPad, Galaxy Tab, …) which enables the hotel’s guests to access this information from anywhere they want when visiting the city.

Other hotel group have also adopted the concept including Hilton, Radisson, Holiday Inn, Novotel, Mercure, Marriott, Ramada, Premier Inn and many more, will you be next one?

Keywords : concierge – hotel – information software – digital concierge – new technology – smartphone – tablet – application

Source: Askme Digital (2012). Askme Digital Hotel Concierge, Consulted on January, 17th 2012 from askmedigital.com - http://www.askmedigital.com/Concierge.asp