Want to get the
useful information about the cruise at any time and any where?
Want to keep in
touch with your companions and share your cruise trip on the social media but
have no access to the internet?
Want to get rid of
the low speed bandwidth while sending emails, watching videos?
In order to enhance
customers’ experience on the cruise, the carnival cruise line has launched a
new free mobile app and the initial social media package.
The app provides a
“chat” platform where the traveler can exchange messages with not only
travelling companions but also new friends on the ship for a fee of 5$ for all
the area of the cruise, and, it also provides a group chat option. In one hand,
the chat function can make the travelers find each other in the big cruise, in
the other hand, it meet the social need of travelers and could protect personal
information. For instance, while making new friends on the cruise, customers
can communicate with others via this app in stead of adding them on their
facebook.
The new app
contents a variety of useful information including shipboard facilities and
updates movies, sporting events on board. By using the app, travelers can get
the clear information conveniently; What’s more, travelers can get a better
image of the ship’s various on-board offerings by the “favorites” presenting
the events that their companions are participating in. Of course, the mobile
app will introduce the basic information of the trip like the current ship
time, the arrival or departure times for the next port.
The app is available
for the Breeze for both iPhone and Android users. Apart form the current
features, the app will be more personalized and memorable for the client by
adding new functions.
Creative internet
package
With an increased
bandwidth and speed, the company provides 3 packages depending the demand. The
basic is the social media package which allows the traveler to get access to
Twitter Facebook, Instagram, Snapchat for the fee of 5$ per day or 25$ voyage
during the testing period. Besides, travelers can upgrade the social media
package to “value” package in order to check emails, weather updates and other
applications. The third package, called “premium”, will satisfy customers who require
a video calling with a fastest connection speed.
It is clear that
each package meet different customers’ need regarding the behavior of using the
internet. The company has a great chance to promote their products and services
through pictures and videos that posted on the social media by travelers. These
free and reliable advertisements will help the company to promote their
products.
These two
enhancements can add extra value to their main revenue and differentiate the company
from the competitors.
From the
traditional travel agency to online travel agency, the contribution of the
information technology to the tourism industry is incredible. Both travelers
and the company profit a lot from the online booking and review network. Now,
the company pays more and more attention to combine the customers’ need and the
technology to improve the on-trip experience. We believe that the future of the
tourism experience will beyond our imagination.
Article: http://www.breakingtravelnews.com/news/article/carnival-launches-new-shipboard-mobile-app/
Images: http://midatlantic.aaa.com/Travel/Cruises/Cruiseline/Carnival
http://www.cruisehive.com/new-onboard-carnival-hub-app-launched-by-carnival-cruise-line/5809
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