Thursday, 28 February 2013

Increasing Downloads of Your Event App


Introduction 

   Having the application is not enough considering how many of them are made within an hour and uploaded on several App Stores (Apples App Store, Android Store, Google Play...)
The necessity in todays modern and electronic world is to “force” both your attendees and people willing to attend your conference, festival, congress, is to actually use you application in a correct way and therefore participate in spreading the word about your event. A mobile App for your event (trade show, convention, meeting, festival, etc.) can be useful, valuable, and fun for attendees.  It can provide you with a source of revenue and sponsorships.  It can help recognition of your brand and event, but the point is it has to be actually used and used in a right way, and this article will help you understand the ways and methods in order to make your App more visible.

  Few things are a must, according to Mr. Corbin Ball leading specialist in meetings and events technologies, for your event App in order to increase downloads:

   1. Users must know the App exists
   2. Users must want to use the App
   3. The App must be easy to find
   4. The App must be easy to download

  Lets take a look in all of them individually.

1. Users must know the App exists

  Promotion of the event App is crucial and if its done some time before the actual event it allows potential users to get to know the app and its features so they can easily use it during the event.
Use all your social medias (Twitter, Facebook, Foursquare...) and websites, blogs, newsletters and let people know that the App is available for download.

  Help it and make it go Viral by integrating your App with popular social medias and encourage your exhibitors and sponsors to spread the word towards their fans in order to make it more visible; allowing attendees to check-in or tweet about your event using the hash tags that you define.

2. Users Must Want to Use the App

  Guide and Information Provider is what your App should be in the first place. But first, by explaining your attendees how application actually works the best thing to do is to make it easy to use and easy to navigate through it. Understanding the benefits of using the application can be a motivation for the attendees to download it and use it before, during and after your event. Providing a map of the surrounding city and plenty of things to do, visit, places to have lunch can be both beneficial for your attendees and for you because this is can make you significant revenue through advertisement and adds.

  Keep in Touch After your event through this App with your attendees could establish a long-term relationship. Allowing them to hear, see or download some of the presentations from the event or having their personal networking connection that they established during the event and sharing it with their fans only from the App is a good way of making it so.

3. Users must be Able to Find the App

  Make sure your App can be found everywhere ON-LINE, especially in the App stores as people tend to look after the Apps there first rather than informing about the event on your website.

Next “first step” for attendees to look for your App is Google search. Index your App so that people can find it and download it easily without loosing their precious time. App developers will often provide this “landing page” as part of their service.

  Make sure your App can be found everywhere ON-SITE. Information’s at the very entrance to the event, briefing the registry staff so they can easily inform attendees about the App and its benefits. Include the App presence in all paper form guides and information flyers.

4. The App must be Easy to Download

  Your website is one of the starting points for downloading the App, so make sure that the link to the App is included on your site.

  Use QR Codes to find and install the App. QR codes makes it easy to get exactly the intended URL easily and it can be use for both finding the App and installing it.

  Don’t just use QR Codes. Bear in mind that not all of your attendees have a QR Code reader, so provide them with the short URL link so they can download it without having to download QR Code reader first.

  Use SMS to Install App. On your website and your information flyers you can include an option to “send App to my phone” when the user enters their phone number and get the App through text message.

  QR Codes for Data Within the App can include all the information about each individual exhibitor, each scheduled session, and each session room or venue. The mobile website will provide immediate value and also provide another opportunity to download the native app with a single click at the very moment they need it most.

Conclusion

  To sum up, by using these small tips on how to increase downloads for your event App, your relationship with your attendees can become a long-term one and they can use your App after the event to inform about your event, future plans, ticket purchasing, discounts before others that didn’t include your App on their smart phone and maybe persuade them to become the part of the family by downloading the App.

Contributed by Hamza FARIS & Miroslav MILETIC
                                      Article: Ball, C. (2013). Increasing Downloads of Your Event App, retrieved from:

                                        http://www.corbinball.com/mobile/index.cfm?fuseaction=cor_av&artID=9052

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